Simulated workplaceCAQA Loom and Last is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSTCAQA Loom and LastSimulated workplace
Simulated workplace
Scenario · Footwear Workshop

Assess, cost and complete counter footwear repairs

You are a footwear repair trainee at the Preston workshop.

Entry3 to 4 hours8 tasks
Start the tasksAll scenarios
Home/Scenarios/Assess, cost and complete counter footwear repairs
The situation

What has happened

Three pairs of footwear have arrived at the repair counter in one morning: a pair of Goodyear welted boots needing a full sole and heel, a pair of court shoes needing new heel blocks and top pieces, and a pair of hiking boots with a split upper that the Footwear Workshop Lead suspects is beyond economic repair. Each pair must be tagged, photographed, assessed, quoted and entered as a repair work order before any work starts. The workshop uses solvent-based contact adhesive at the extracted bench, and a spill there last week means the Lead is watching chemical handling closely. Two of the three repairs must be completed and passed through final inspection today.

Your brief. Receive, assess, quote and record three repair jobs to the Footwear Repair Assessment and Completion Procedure, complete the heel block and top piece repair and the full sole and heel repair safely, record materials used, and inspect and return the finished pairs.
Read the work request in your inbox
Tasks

Deliverables

  • Three repair work orders with photographs, assessments and quotes
  • Materials Requisition Form and stock issue records
  • Two completed repairs with a written description of the method
  • Quality Inspection Log entries and end-of-job chemical area check

Documents to use

Systems to use

Production Work Orders

Tracks every production, sample and repair job from release through cutting, sewing, finishing and dispatch.

Materials and Trims Stock

Keeps the stock record for fabric rolls, leather hides, trims, thread and chemicals with location, quantity and supplier compliance status.

Quality Inspection Log

Records receiving, cut, in-line and final inspections and the disposition of any nonconforming product.

For trainers and assessors

Units of competency

Current on training.gov.au for the Textiles, Clothing and Footwear as at 10 September 2026.

MSTFR2001Assess and cost footwear repair job
MSTFR2002Supply and fit new heel block
MSTFR2003Attach non-slip sole or heel top piece
MSTFR3001Replace full sole and heel
MSTFP2010Repair footwear product

Qualifications

MST30416Certificate III in Footwear
Assessor notes

What to look for

Evidence guide

Observe the assessment before quoting, the pre-existing damage record, the decline decision explained in plain terms, and adhesive handling at the extracted bench with gloves and correct flash-off. The finished pairs must be checked together for symmetry and heel height. Records across the work order, stock issue and inspection log must reconcile. The student must not start work before the quote is recorded.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.