Simulated workplaceCAQA Loom and Last is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSTCAQA Loom and LastSimulated workplace
Simulated workplace
Department

Footwear Workshop

The Footwear Workshop at Preston makes short-run and custom footwear and carries out repairs. The team clicks and closes uppers, lasts by hand and machine, attaches soles and heels, and finishes footwear, while managing adhesives, solvents and dust under the chemical safety controls.

Footwear Workshop Lead6 staff
Home/Departments/Footwear Workshop
Responsibilities

What the team is accountable for

  • Assess, quote and complete footwear repairs
  • Cut, close and last uppers for production and custom orders
  • Attach and finish soles, heels and top pieces
  • Fit custom-made footwear with the customer
  • Store and use adhesives and solvents to the safety data sheet
Performance measures

How we know it is working

93%
Repairs completed by promised date
76%
Custom fit approved at first fitting
12 of 12
Solvent exposure checks completed
People

Who works here

RN

Ruth Ngata

Footwear Workshop Lead

Ruth is a trade-qualified shoemaker who has led the Preston workshop for six years, covering custom footwear, short runs and the repair counter.